James Baroud FAQ

What is the current delivery time?

DUE TO THE HIGH DEMAND, WE USUALLY HAVE A DELIVERY TIME OF 12 WEEKS FOR THE TENTS. FOR A PRE-ORDER, PLEASE CONTACT OUR TEAM AT BESTELLUNG@GENESIS-IMPORT.DE WITH AN ORDER FORM AND IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT INFO@GENESIS-IMPORT.DE.

Which cross bars are suitable for this tent?

What roof load does my vehicle have to carry?

The roof must support at least the weight of the tent. Information about the roof load varies depending on the vehicle. Information about this is available in the vehicle registration document.

What should be remembered during use?

Ensure good ventilation to prevent condensation. This requires regular ventilation and drying of the tent.

How can my tent hibernate?

Remove the mattress and ventilate regularly to prevent moisture from forming.

What can remain in the tent when closed?

Leiter, Bettbezug, Kissen. Wichtig ist immer, dass die Arretierung nicht blockiert wird. Vergessen Sie den Autoschlüssel und das Handy nicht :-)

How can I take care of the shell?

The tent can be treated in the same way as your vehicle surface. Please do not use any harsh cleaning agents and do not drive into the car wash.

Does the fan need special care?

To ensure long-term use, we recommend regularly cleaning the solar panel to remove limescale residue caused by rain.

WHICH THICKNESS OF THE FEEL-GOOD UNDERLAY SHOULD I CHOOSE?

The feel-good underlay with 10mm is sufficient for the function. The thicker version with 20mm is
just for more comfort. Please note that the thicker underlay is not suitable for tents with roof storage space. In principle, tents are more difficult to close with a thicker base.

My question is not answered here

We will be happy to answer your question personally.
Simply send an email to info@genesis-import.de or call us.